Most people buy a timeshare with one simple hope. The promise of a guaranteed getaway each year in a place they love. A home from home, without the full responsibility of owning a property abroad. For many, that dream stays intact. For others, the dream slowly unravels until it becomes a holiday nightmare they cannot escape. At Sarah Waddington Solicitors, we speak to people every week who feel trapped in a timeshare they no longer want, cannot use and can no longer afford.
The truth is that timeshare contracts are often far more complex than they first appear. Sales presentations tend to focus on the sunshine, the lifestyle and the promise of creating years of memories. What they do not always highlight is the legal detail, the rising maintenance fees or the difficulty of ending the contract if circumstances change. For a growing number of owners, the timeshare that once seemed exciting has become a financial and emotional burden. At Sarah Waddington, we’re seeing more and more people coming to us with timeshare claims, and we’re here to help.
Why Timeshare Ownership Goes Wrong
Many people enter a timeshare agreement during a holiday when they are relaxed, happy and far from their usual routine. High-pressure sales environments are not uncommon, and important information is sometimes rushed or glossed over. A common story we hear is that owners were told the timeshare would be easy to sell on or that it would increase in value over time. Others discovered that annual fees rose far more quickly than they were led to believe.
Availability can also become a major issue. You might have bought into the idea of flexible travel only to realise that you need to book more than a year ahead to secure any worthwhile dates. Some people even find the quality of the resort has declined over time, leaving them paying for something that no longer reflects what they signed up for.
The result is a sense of frustration and sometimes even embarrassment. But the reality is that many owners were not given fair, accurate or complete information at the time of sale. If this applies to you, then you may have the right to make a timeshare claim.
What a Timeshare Claim Can Achieve
A successful claim can lead to the cancellation of the contract or financial compensation. This can relieve you of ongoing obligations and give you back control over your finances. A claim may be possible if you were mis-sold the timeshare or if legally required information was not provided at the time of purchase.
At Sarah Waddington Solicitors, we specialise in reviewing timeshare contracts and identifying where the sales process fell short of legal requirements. We look closely at what was said to you, what was promised and what you actually received. Many clients are surprised to learn that the problems they have been facing for years are rooted in issues that give them strong grounds for a claim.
How We Support You
When you contact us, we take time to understand your personal circumstances and the history of your ownership. We then review your contract and any supporting documents. We can tell you whether you have a valid case, what outcome is realistic and how long the process might take.
We aim to keep the process simple and stress-free. You do not need to understand the legal details. That is our job. What matters is that you get clear guidance and a realistic picture of your options.
Real People, Real Relief
We have helped clients who had not used their timeshare for years but still paid rising fees. Others felt pressured into upgrading repeatedly, believing that each upgrade would solve their problems. Some had tried to walk away but were met with threats of debt collection or legal action.
For many, contacting us was the turning point. Once they understood their rights, they realised they were not powerless at all. We were able to help cancel long-term contracts and recover significant amounts in fees. The sense of relief our clients describe after years of worry is often profound.
Why Acting Sooner Is Better
Timeshare companies change ownership, merge or restructure. Resorts close or move management overseas. Evidence becomes harder to access with time. If you believe you were mis-sold, the sooner you seek advice, the better your chance of a successful outcome.
